Growth Through Trust: From a Quiet Start to a Communicative Sales & Product Manager

«Success is not about having everything figured out from the start. It’s about being willing to learn, adapt and challenge yourself along the journey.»

When he started his apprenticeship in Metals & Alloys in 2014, his main focus was finding his bearings. New tasks, new people and new experiences awaited him.

Back then, it wasn't just about learning a profession. I wanted to understand how collaboration works and how I could develop personally.

Filip Tišler

During his apprenticeship, he gained insight into various areas of the business, laying the foundation for his future path at IMPAG. After completing his apprenticeship, he joined the Customer Service team as a permanent employee in 2017. An important step, but not the final destination. Early on, he developed a desire to take on more responsibility and work more closely with customers.

The opportunity came in 2020. Through projects and organisational changes, he gradually took over responsibility for his own customers and later for key accounts. With every new challenge, his confidence grew.

Being trusted with this level of responsibility had a huge impact on me. That trust motivated me to keep learning and take the next step.

In 2024, he joined the Pharma division. It was a conscious step outside his comfort zone and into a new, dynamic environment.

The pharma world is highly innovative and constantly evolving. That's exactly what makes it so exciting for me.

Today, together with his colleague Markus, he works on further expanding the pharmaceutical business in Switzerland, exploring new opportunities and sharing knowledge across the Group. The once rather reserved apprentice has become a visible and committed point of contact for customers and colleagues.

At the beginning, I was much more comfortable working behind the scenes. Today, presenting in front of large groups and taking responsibility for important decisions are things I do regularly.

What has shaped him most along the way? The people around him. Experienced colleagues who shared their knowledge, teams that supported one another and an environment that encourages development.

Many of the skills and experiences I have today are the result of learning from others. Supporting each other and sharing knowledge is part of what helps us grow.